A GRADUAND AT LAST!

Yup, like many said..

A major chapter in my life has just ended..

(Oh.. I wanted to post this on 20 May, graduation day, but after the previous line.. erm.. I FELL ASLEEP! LOL! Guess I was too tired!)

so well.. I see it not just and ending, but a chapter which continues in my entire life. Friends I have known in my course, HTM. Friends I have made in TPCO. Tutors and many who have given me their guidance throughout these 3 years.. I have really been through alot within these 3 years and I believe, I have grown, I have matured, and I have learnt to manage things on my own and of course, these 3 years have taught me many life values.

Well, I must say, although I don't have much close friends in HTM, but I'm proud to say, those closer friends, being 1, 2, or only 3, it's enough and you guys made me feel that coming into HTM and knowing you guys has always been the right choice. Although I felt that this course is unsuitable for me, but I wu yuan wu hui..

And yes, these 3 years have not been in vain... Although at times I felt like running away from CO, esp during year 1, although at times I felt like I shouldn't be in main comm coz it's too taxing and stressful, although I felt like sometimes I'm incompetent, but I guess, everyone played a part and made me feel that I belong there. Well, cheers to TPCO. I LOVE YOU GUYS,  whichever batch you guys are from, the young and old ones.. I really cherished our friendship and the cheerfulness and optimistism you guys never fail to produce.. And for that, I enjoyed coming for practice and seeing you guys. You guys made me feel that 3 years ago, I've made the right choice in deciding to join TPCO with Wan Ting outside BUS sch LT 23!

For that, 3 years in TP have not been in vain, and yes this is who and what I am after 3 years of molding by all of you. Yes, you played a part.

AHHHH RELAXING!!

WHOOSH! I started off my day as early as 7am today! Well, for a secret mission.. Not going to broadcast now!

And yes, K session with Teng and ru jin today! Sang for full 5 hours until we felt like dying at times! Haha! But then, I felt relaxed after clearing my lungs! =D

Oh well, nice and sumptuous meal tonight with CHICKEN WINGS and CHICKEN SATAY!!! YAY!!!
And had ICE CREAM and lots of watermelon cubes tonight =D

Wee!! Alright! Back to reality tmr! =D

WEEEEEEEE!!! BACK! AND WITH A COMPLAINT!

Well.. basically just writing to fa xie so that I can don't keep harping on it.

And yup.. I've been spending majority of my life working, working and working, coz my outlet is rather shorthanded. Well.. tradegy happened ytd (thur), my manager had some family issue to attend to, while my outlet faced a full house! Normally, if we got 5 pple for a full house, we already have difficulties. Well, ytd was 4.. so guess what! Everyone is running around trying to get this and that for customers and handling their complaints due to the long waiting time!

Haiz, it was a disaster for everyone and I was managing the bar and quickie counter.. Well, many crowded behind me.. but I decided to ignore them! Haha! And I got a long list of drinks orders and no1 was picking up my drinks aft I have done them! And the worse is.. I got insufficient cups =(

I was practically sweating and mumbling, 'Shah, where are you???', and when my cleaner brought the cups to me, i was telling him.. 'Ah Bin, Wo hen pa...'.. Well, for the whole 1 1/2 hour (roughly), I was at a high level of stress with customers asking me,

Customer: 'We have been waiting for xxx min, can you check our orders?'
*went to check order and realised they haven't even reach to that order*
*panicked*
Me: Oh we still need around 10-15 min for your order
Customer: This is ridiculous coz we were told to wait for 10 min for our pastas. We changed from a sandwich order coz we were informed that we need to wait for around 20 min.
Me: ehhh..
Customer: I want a refund.

and with my area manager asking me, Table xx de shui out le mei you?

Hmm.. well.. after the lunch crowd, there was practically NO CROWD AT ALL. The outlet was left with 0 customers.. Why ar? Why people like to give us heart attacks leh? Come together, go together.. haiz..

Anyway.. aft the whole thing.. my manager was telling me her experience with a group of customers just now and advised us on a few things.. and I accidentally brought up the issue on the customer wanting a refund.. then my colleague was unhappy coz she got reprimanded (not so strong la, just that I couldn't find a word to replace) by my manager, then she gave me a sarcastic 'thanks'.. =(

And yup, coz we were short staffed, for closing, we were down to 3 people. And I closed bar, quickie and half of the floor even when I had a headache, and my colleague didn't even help to close floor lor! I mean.. please help la.. haiz.. was pretty fed up with her ytd.. and it added on to my headache.. but well.. it's all over now..

But then.. this noon, she was initially doing bar.. but then when Shermagne went in and made a drink, she asked Sher to close the bar instead, which I find it ridiculous. Haiz, dunno why she become like that.. And during closing she asked Sher to do things which she herself was supposed to do.. haiz.. disappointed..

But well.. okay.. I'm done with ranting.. Tmr will be a better day with no grudges!

Let your smile change the world, and not let the world change your smile.

How true and I like this sentence..